Guest Experience
Guest Experience
If you're in hotel services or businesses that specialize in hospitality, you know customer service is a top priority. People expect happiness, friendliness, helpfulness, politeness, and courteousness from your staff. But how do you improve your customer's experience? Providing internet access that fulfills their responsiveness and promptness needs.
First impressions are important, so our Wi-Fi login instantly welcomes your guests back for you. Beambox saves your guests from scanning the room for long passwords. If a guest has visited before, we'll remember them and welcome them to the guest network for you. For an enhanced guest experience, pair your seamless login with free Wi-Fi.
Your customers appreciate hotels and other services with up-to-date hospitality Wi-Fi technology. Before you get started, make sure all needed Wi-Fi information is readily available for efficiency. You choose whether you want customers to log into your guest network or primary network. Here’s how you can make their log-in experience simple:
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Ask your guests to quickly log into your Wi-Fi access point using their social media accounts or filling in the form.
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Depending on their login method and guest network settings, you can prompt guests to follow your social pages.
3
Redirect them to a customizable landing page or straight to a page on your website.
Ensure you offer the ultimate guest Wi-Fi experience by partnering your quick connectivity with easily accessible IT staff. Not only do they have the knowledge and expertise to troubleshoot any connectivity issues, but they can also provide individualized attention should someone require it.
Beambox provides flexible customer data capture that grows your audience and guest experience, whether it's an email or phone number, birthday or ZIP code. Build detailed guest profiles that enhance your customer insights, power up your marketing and drive your growth. You can also ask your customers to leave you a short online review.
Last, Beambox offers smart marketing. You can send your customers special promotions or ads with their information. It's easy to increase guest satisfaction by gaining insights from the devices connected to your network.
Do you have a Wi-Fi loitering concern? Too much congestion to your router's IP address? Our networks give you smart controls over when your Wi-Fi can be used, for how long and at what speeds. You can even increase reordering by requiring a purchase for extended access.
Our networks isolate your guest WiFi network from any other networks. Thus preventing access to back-office systems such as payment gateways. Your Wi-Fi system identifies guests and potential guests, ensuring your network is both compliant and secure.
You can brand, customize and control your Wi-Fi Password and log in anytime, from anywhere.
Capture the data that is meaningful to your business with customizable login fields.
Enhance your guest experience by promoting events, sharing news, offers and more with customizable landing pages.
Decide the who, why and when of your WiFi with guest access limits. The best Wi-Fi you can offer is one that gives you and your guests simplicity and reliability.
Join thousands of forward-thinking businesses worldwide when you choose Beambox.